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How do I add a new user?

Create, invite, or import new users in TimeTac

This article is for: Admin, Account owner

In TimeTac, you manage all users centrally under Company > Users. There are three ways to add new users: create directly, invite via email, or upload via file.

Contents

Create a user directly

Create a new user directly in TimeTac by entering their sign-in details manually. This method is useful when you want to set the username and password yourself.

Follow these steps

  1. Navigate to Company > Users in the side menu.
  2. Click the Add user button.
  3. Select Create from the drop-down menu.
  4. Optionally enter the First name and Last name.
  5. Select the appropriate role. The Standard role is pre-selected and cannot be removed. You can additionally assign Manager or Admin.
  6. Under Sign in with, select the desired sign-in method:
    • Email: Enter a valid email address. The user receives an invitation by email.
    • Username: Enter a username and password. Re-enter the password to verify it.
  7. Click Save.

Warning: Without an email address, users cannot manage their passwords themselves. Set an email address if the user should be able to reset their own password.

Tip: The username may contain numbers (0–9), letters (a–z), hyphens (-), dots (.), underscores (_), and @. Special characters and spaces are not allowed.

Invite a user via email

Invite new users via email when they should set their own sign-in details. You can invite multiple users at the same time.

Follow these steps

  1. Navigate to Company > Users in the side menu.
  2. Click Add user and select Invite via email.
  3. Enter the email address of the user.
  4. Click Invite another user to add more users.
  5. Click Next to send the invitations.
  6. After sending, a pop-up opens prompting you to assign a work schedule to the new user. Select the desired work schedule, or skip this step to assign one later.

Tip: The work schedule can also be assigned later in the user's profile under Employment. Learn more in the article: How do I assign a work schedule to a user?

Tip: Press Enter to quickly add another email field.

Import users from other software

Import users from another software solution directly into TimeTac. This option is suitable for larger teams where manual entry would be too time-consuming.

Follow these steps

  1. Navigate to Company > Users in the side menu.
  2. Click Add user and select Import.
  3. You will be redirected to the Integration center.
  4. Select the software you want to connect with TimeTac. Available options:
    • Learn more: View details about user management for the selected integration
    • Contact us: The integration will be set up by TimeTac
    • Set up: You can set up the integration yourself

Tip: If your desired software is not available, please contact TimeTac support to send a request.

Complete the new profile

After adding a new user, you should fully set up their profile. This ensures that working hours, absences, and calculations are processed correctly.

You now know how to add new users in TimeTac by creating them directly, inviting them via email, or importing them from another software solution.